Still Local. Just Stronger Together.

When people hear their trusted local internet service provider (ISP) has become part of some other company they’ve never heard of, the reaction is sometimes a version of “uh oh.” 

I respect the skepticism. But Core Fiber isn’t some outside entity that just swooped into town. Our teams have been working in our service areas for years, decades even.

So, who is Core Fiber and where did we come from?

We began as a behind-the-scenes partner offering fiber optic services and expertise to regional ISPs. Those included relationships with great companies like NCI Datacom in northern Washington state, Hilltop Broadband in Colorado’s Front Range, PrineTIME in central Oregon, among others. 

This work was central to our mission to connect communities that have historically been underserved (or even outright ignored). We remain committed to the idea that reliable, high-speed internet isn’t a nice-to-have; it’s the foundation for work, education, healthcare, and every other part of modern life. We believe access to these things shouldn’t depend on living in the right zip code, and “good enough” connectivity shouldn't be the norm.

Through our partnerships, we saw an opportunity to further our mission by bringing multiple regional providers together under a single umbrella. This employee-led cobbling allows us to combine the efficiencies of scale with something even more valuable: local roots and on-the-ground knowledge. Together, we have the resources of a large national ISP, but we can make decisions based on what works locally.

We’re still your local ISP

Altogether, we brought together eight regional providers, serving more than 17,000 customers (and growing) across five states.  Moving forward, the game plan is this: keep the focus local, and the capabilities cutting-edge.

That might mean building new fiber infrastructure in a growing community like Windsor, Colorado, where we can now deliver symmetrical multi-gigabit connectivity directly to homes and businesses. Or it might mean investing in next-generation wireless in rural, geographically spread-out areas like Okanogan County, WA, bringing reliable high-speed broadband to places that previously had few, if any, viable options to get online. 

Of course, we understand that providing for smaller communities requires more than putting cable in the ground or equipment on a tower. It means employing local folks who know the area and love the people, and also supporting the organizations and institutions that keep these communities strong. We’re not shedding those obligations just because our name changed.

Another important differentiation from national ISPs or satellite providers: people-focused technical support. Every customer has a dedicated “Core Advocate,” a real, actual human (never a bot) based in a smaller US-based community just like the ones we service. Our customers have their Advocate's direct phone number and email, which they can tap for one-stop technical support for any need. We’re strong believers in the notion that better technology can’t be separated from poor customer support. 

Let’s build tomorrow together

As our regional brands become Core Fiber, some familiar names will change. What we don’t want to change is what made those companies important to their communities in the first place.

We still want to be the local internet option.

The difference is that your local provider now has a larger, yet local, organization behind it, with more resources to invest in infrastructure and expand into more communities that need better connectivity.

We’re growing, but we’re doing it in a way that keeps local service at the center.