Thrive Broadband’s Customer-First Approach Continues With Core Fiber

Published on

October 4, 2026

A great internet experience isn’t just about how fast a connection can go.

It’s about having enough speed for everything happening in your home or business. It’s Wi-Fi that reaches where you need it. It’s knowing what you’re paying for, having the tools to manage your network, and being able to reach a real person when you need help.

That customer experience has always been at the heart of Thrive Broadband.

Now, Thrive Broadband is part of Core Fiber.

The name is changing, but the idea behind the service remains much the same: build a better network experience around the people who actually use it.

A network built around the customer

Thrive Broadband served homes and businesses across three states, with fiber networks in Larkspur, Colorado; Athens, Canton, and Farmersville, Texas; and Chewelah, Washington.

Different states. Different communities. But the same basic expectation: internet service should be fast, dependable, straightforward, and easy to live with.

That philosophy makes Thrive a natural fit for Core Fiber.

Core Fiber is built around a similar belief that customers shouldn’t have to adapt their lives around their internet provider. The network, equipment, support, and service experience should work together around the customer instead.

Fiber designed for everything happening at once

The way we use the internet has changed dramatically.

A single household might have someone working from home, another person gaming online, several TVs streaming, phones backing up photos, security cameras uploading video, and smart devices quietly running in the background.

Fiber is particularly well suited to that kind of demand.

Core Fiber continues to provide fiber service in the communities Thrive served, with current plans ranging from 500 Mbps through multi-gigabit speeds depending on location.

Those speeds matter, but fiber’s other advantages matter just as much. High capacity, low latency, and symmetrical upload and download speeds make fiber a strong foundation for everything from video calls and cloud backups to gaming and streaming.

Bigger network. Personal support.

There’s another part of the internet experience that technology can’t replace: people.

Core Fiber believes customers should be able to reach a real person when they have a question or something goes wrong. That’s why customers have access to personal support, including a Core Advocate who can serve as a consistent point of contact when help is needed.

It’s part of our effort to combine the capabilities of a larger network with service that still feels close and personal.

For Thrive customers, becoming part of Core Fiber means carrying that same focus on the customer into the next chapter of the network.

One Core Fiber network across three states

Today, Core Fiber continues to serve the communities where Thrive built its network.In Colorado, that includes Larkspur. In Texas, Core Fiber serves Athens, Canton, and Farmersville. And in Washington, Core Fiber serves Chewelah.

Each community is different, but our commitment across all of them is the same: reliable connectivity, clear pricing, modern technology, and support that treats customers like people rather than account numbers.

You can check service availability at your address to see which plans are available where you live.

Thrive Broadband has a new name, but the focus on building a better internet experience continues.

Welcome to Core Fiber.

FAQs for Thrive Broadband customers

Is Thrive Broadband now Core Fiber?

Yes. Thrive Broadband is now part of Core Fiber and is transitioning to the Core Fiber name. The goal is to build on the network and customer experience Thrive established while bringing customers into the larger Core Fiber organization.

Is my internet service changing?

The transition to Core Fiber does not mean Thrive customers need to find a new provider. Core Fiber continues to provide service in Thrive’s former markets, with available plans and speeds depending on location.

Where does Core Fiber serve former Thrive Broadband customers?

Core Fiber currently offers fiber service in former Thrive markets including Larkspur, Colorado; Athens, Canton, and Farmersville, Texas; and Chewelah, Washington.

Will I still have fiber internet?

Yes, where fiber is currently available. Core Fiber continues to operate fiber service in Thrive’s former communities, with current plans beginning at 500 Mbps and reaching multi-gigabit speeds depending on location.

What happens to the Wi-Fi and security features Thrive offered?

Core Fiber continues to make the home network part of the overall service experience. Current plans include a Wi-Fi router, while select plans also include features such as Wi-Fi extenders, advanced security, parental controls, and ad blocking.

Will I still be able to reach a real person for support?

Yes. Personal support is a central part of Core Fiber’s approach. Customers can reach real people for help and have access to a Core Advocate who can serve as a consistent point of contact.

What does becoming part of Core Fiber mean for the future?

Joining Core Fiber brings Thrive’s networks in Colorado, Texas, and Washington into a larger organization focused on reliable connectivity, continued network investment, and personal customer service. The goal is to build on what Thrive already established while creating a consistent Core Fiber experience across the communities we serve.